Terms and Conditions

§ 1 Scope and Provider

(1) These Terms and Conditions apply to all contracts for coaching and consulting services (“Services”) concluded between Frank Beckmann, Zionskirchstr. 48, 10119 Berlin, Germany, email: contact@kaleidoscope-leadership.com (“Provider”) and customers via the website www.kaleidoscope-leadership.com.

(2) The Provider operates as a sole proprietor / freelancer under German law. A consumer within the meaning of these Terms is any natural person entering into the contract for purposes outside their trade, business, craft, or profession.

(3) Any deviating, conflicting, or supplementary terms of the customer shall not become part of the contract unless the Provider expressly agrees to them in writing.

§ 2 Subject Matter of the Contract

(1) The Provider offers coaching and consulting services in the field of leadership, based on the Provider’s book “Kaleidoscope Leadership.” A detailed description of services is set out on the website or in the individual agreement with the customer.

(2) Coaching is a format for personal and professional development. It does not replace medical, psychotherapeutic, legal, or tax advice and does not constitute medical or therapeutic treatment.

§ 3 Formation of Contract

(1) The presentation of services on the website does not constitute a binding offer by the Provider, but a non-binding invitation to the customer to submit an offer.

(2) The customer contacts the Provider via the contact form on the website and describes the request or desired appointment. This constitutes an offer by the customer to conclude a consulting contract.

(3) The contract is concluded once the Provider accepts this offer through an individual appointment confirmation sent by email.

§ 4 Appointments, Cancellation, and Rescheduling

(1) Scheduled appointments are binding.

(2) The customer may cancel or reschedule an appointment free of charge up to 48 hours before the scheduled start. In case of later cancellation or a no-show without good cause, the Provider may invoice the agreed fee in full or in part.

(3) The Provider reserves the right to reschedule appointments for good cause, such as illness, and will inform the customer without delay.

§ 5 Prices and Payment Terms

(1) The prices communicated at the time of booking, or individually agreed, shall apply.

(2) Please specify whether prices include VAT or whether VAT is charged separately, including the VAT ID if applicable.

(3) Payment is due upon invoicing by bank transfer, payable within 14 days of the invoice date, unless otherwise agreed individually.

§ 6 Customer’s Duty to Cooperate

The success of the coaching depends significantly on the customer’s active participation. The customer is solely responsible for implementing insights and recommendations within their own area of responsibility.

§ 7 Liability

(1) The Provider’s coaching and consulting services do not replace medical, psychotherapeutic, legal, or tax advice. Where such needs arise, the customer is advised to consult qualified professionals.

(2) The Provider is liable without limitation for intent and gross negligence, and in accordance with the German Product Liability Act. The Provider is liable without limitation for damages resulting from injury to life, body, or health.

(3) In the case of slightly negligent breach of material contractual obligations, the Provider’s liability is limited to the foreseeable damage typical for this type of contract. Otherwise, liability for slight negligence is excluded.

(4) The success of the coaching, such as the achievement of professional or personal goals, is not owed; the Provider owes the diligent performance of the agreed service.

§ 8 Intellectual Property

All materials provided as part of the services, including documents, worksheets, and excerpts from the book, are protected by copyright. Reproduction, distribution to third parties, or commercial use is not permitted without the Provider’s prior written consent.

§ 9 Right of Withdrawal for Consumers

Consumers generally have a statutory right of withdrawal in the case of distance contracts, such as contracts concluded via the website. The following withdrawal notice applies:

Withdrawal Notice

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us, Frank Beckmann, Zionskirchstr. 48, 10119 Berlin, Germany, email: contact@kaleidoscope-leadership.com, by means of a clear statement, such as a letter sent by post or an email, of your decision to withdraw from this contract. You may use the model withdrawal form below, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notice of your withdrawal.

Early Expiry of the Right of Withdrawal for Services

If you have expressly requested that performance of the service begin before the end of the withdrawal period, and the service is fully performed, your right of withdrawal expires upon full performance of the service, provided we obtained your confirmation prior to commencement.

If the service is only partially performed, you must pay proportionate compensation for the part already provided.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form.

• To: Frank Beckmann, Zionskirchstr. 48, 10119 Berlin, Germany, contact@kaleidoscope-leadership.com

• I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: ______________________

• Ordered on: ______________________

• Name of consumer(s): ______________________

• Address of consumer(s): ______________________

• Date: ______________________

§ 10 Governing Law and International Consumer Protection

(1) These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) If the customer is a consumer with habitual residence in another country, mandatory consumer-protection provisions of that country remain unaffected by this choice of law (Art. 6 Rome I Regulation).

(3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes shall be the Provider’s registered place of business.

(4) The European Commission provides a platform for online dispute resolution (ODR), available at https://ec.europa.eu/consumers/odr/. The Provider is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 11 Final Provisions

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.

Last updated: 07/26